Life on Florida’s West Coast

I Already Knew DreamHost Sucked

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Before I bought my own domain names for my blogs and signed up for an awesome multi-year web hosting package that would give me 100% of the control over my own blogs, I used to have blogs on a sub domain of someone else’s site. Aside from the disgusting level of censorship this person exercised, she also did her users a disservice by hosting that account on DreamHost. Needless to say, her website was offline more than it was up and running. That is frustrating for a blogger.

Downtime was the least of the worries endured by DreamHost customers in recent months. Lately, customers have had their accounts hacked, files “accidentally” deleted, seen DNS numbers disappear, and had their credit cards billed for excessive amounts multiple times. One customer said his card was hit for $150 four times in a row one night. Another said he was hit four times for $500 each! In the end, reports are saying there is $7.5 million in erroneous credit card charges.

What in the world!?

DreamHost’s team chalked it up to a casual mistake and tried to laugh off that they attempted to bill all of their customers for the entire year of 2008 and sometimes 2009 ahead of time, without notice.

And in the midst of all this, DreamHost does not have phone support. Take it from me: if you are going to pay good money for a web hosting account you need to make sure you can get a hold of customer service and tech support 24/7.

In a direct response Lunarpages has issued a coupon code, which gives you $40 off hosting with Lunarpages. They will buy off to 9 months of a prepaid contract with DH. You can get the package deal here: Lunarpages Offer for DreamHost Customers.

Lunarpages has a basic hosting account with 15,000GB of transfer, 500GB of storage, afree domain name, and 10 add-on domains for $6.95 a month. They also allow their customers to earn affiliate commissions on hosting plans they sell.

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1 Comment »

Comment by dotservant.com website hosting Subscribed to comments via email
2008-01-17 02:34:11

It is indeed a tough time for Dreamhost after such a large scale damage, lunarpages does seem to have keeping up a good repo among webmasters after so many years in business.

 
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