Multiple Locations, One Phone System
If you're new here, you may want to subscribe to my RSS feed. Thanks for visiting Suncoast Scribe!
I think I mentioned before that my ex employer has retained me on a freelance basis to help research and purchase a new phone system for his business. I was always pulled into communications decisions when I was working there, even though I was only the Art Director. I think it was because I understood technology more than most at our company. And, I have a nose for a good deal.
One of our biggest problems in the past was the sheer level of long distance phone charges accrued due to having multiple locations and salespeople working out of home offices. I have no idea why that was such a vexing issue back years ago, but today there are multiple, economic solutions.
Talkswitch, phone system, PBX is just one of the various systems that have gained popularity in the past year or so. TalkSwitch uses VoIP (Voice over IP) technology and works with IP or standard analog telephones. The most useful feature in the case of our particular business is that any phone can be added as a simple extension. Cell phones, home phones, and other office phone systems can become part of your main network. The phones can be located anywhere in the world. It really adds new meaning to the phrase, “it’s a small world.”
Ideally, our packaging company is an international venture and should not have to reply ion being located in Florida. Our salespeople are located all overt the world and are often on the road with their cell phones. Why should a customer have to call the main office and leave a message when they can simply dial an extension from our toll free number and be instantly connected to anyone in the company? The best part is that when I do act on a freelance basis to do design work for a client, they never have to know I’m not actually in the office.
No comments yet.